Shipping policy
Couriers used
- We use Royal Mail, DHL and DPD as Courier Services.
Key Shipping Details
- Order Handling Time: 1-3 business days (Monday to Friday)
- Shipping Time: 4-6 business days (Monday to Friday)
- Shipping Cost: Free
At Made Gents, we know that style waits for no one. That’s why we’ve designed our shipping process to get your orders to you as quickly and efficiently as possible.
Order Cut-Off Time
Place your order before 5:00 PM (GMT) Greenwich Mean Time (London)
Handling Time
We carefully pack and prepare your orders in 1-3 business days (Monday to Friday), ensuring everything meets our high standards.
Shipping Time
Once shipped, your order will arrive in 4-6 business days (Monday to Friday).
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details. You can use our tracking page to track your package.
Shipping Cost
Forget about hidden fees—shipping is on us, no matter what you order.
Order Delays
We do our best to stick to our timelines, but sometimes delays happen. If your order is running late, we’ll keep you updated and work to resolve any issues.
Damaged or Incorrect Orders
If your items arrive damaged or incorrect, contact us at support@madegents-uk.com with your order number and photos of the issue. We’ll sort it out quickly.
Order Cancellations
Changed your mind? You can cancel your order before it ships. Just email us at support@madegents-uk.com, and we’ll take care of the rest.
Do you need help? Contact us!
Email: support@madegents-uk.com
Phone: +44 7520643024
Address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, 999077 Central, Hong Kong
